Admin Pages FAQ
How do I sign-in to Admin Pages?
The Banner 9 Admin Pages use your UTAD sign in.
My Banner 9 is acting strangely (spinning, not showing forms, showing a service invocation
error, etc)
Many times you can fix these issues by clearing your cache. This is often needed after
an update. Instructions can be found on our听Browser Cache Information Page.
I am getting an access denied message, what should I do?听鈥撎齈lease put in a help ticket听at听听additional assistance. Select Software/Enterprise/Banner to properly route your ticket.
Who do I contact if I experience issues in Banner 9?听-听Please put in a help ticket听at听听additional assistance. Select Software/Enterprise/Banner to properly route your ticket.
What browsers are supported?听 - Chrome (Recommended), Firefox, Safari, Microsoft Edge. PLEASE NOTE Internet Explorer is no longer supported.
How can I access Admin Pages off campus? 鈥� Admin Pages can only be accessed from a campus network. If you are off campus you'll have to use a remote solution (VPN, Remote Access, VLAB) to access admin pages. Please visit our Remote Access page.
How do I resolve a server error when logging in? - Make sure connected to 淫妻社 network, VPN, Virtual Lab
What can I do to avoid other common issues?
- Remember to sign out when leaving Banner. Sign out button is in left side menu.
- When leaving a form close the form out by clicking the X in the upper left hand corner of form rather than going to a new form.
- Remember to use a remote access solution when working from home
- Clear听Browser Cache听if you are having issues
- If you need further assistance听put in a help ticket.
听
NEED HELP
If you have questions, need information, or need assistance please visit听听. Select Software/Enterprise/Banner to properly route your ticket.