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Office of Risk Management

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State Authorization

State Authorization

Contact Us

Scott Hall 0107 B
Mail Stop 532

419.530.6293
stateauthorization@utoledo.edu

Complaint Process

If you are a student in an online program and you have concerns and/or complaints, please contact your success coach ´Ú¾±°ù²õ³Ù.Ìý

ÒùÆÞÉç (UT) is dedicated to providing the best possible student experience throughout your college years. When an issue is brought to our attention, UT will intervene in the matter to seek resolution.ÌýMost complaints can be resolved utilizing the internal processes available.Ìý

Student rights and expectations are described in the Student Code of Conduct. The Office of Student Advocacy and Support,ÌýRocket Rapid Response program investigates the nature of complaints confidentially and impartially in order to achieve equitable settlements, connecting students to the appropriate party for issue resolution.

Programs may have their own student codes of conduct and complaint processes as defined by the academic college. Please check the college catalog.Ìý

If the grievance involves an issue linked to a University-wide policy, please review that policy:


External Resources

If an issue cannot be resolved internally and you are residing in a ,Ìýpursuant to the SARA Complaint Process, please contact the .

California residents: please follow this link for complaint information.

If you are a student in a program on ÒùÆÞÉç campus, you may file a grievance with the .Ìý Students may also contact our accrediting agency, the .Ìý


Resources for military students, veterans, and their dependents 

  • Montgomery or Post 9/11 GI Bill recipients may contact the
  • Federal financial aid (e.g. Pell Grant) recipients may contact the Department of Education
  • Private student loan recipients may contact the
Office of Risk Management
University Hall
Third Floor, Room 3800
Mail Stop 962